IT Support Pricing Sydney | Tailored Quotes

Managed IT

Helpdesk & end-user support Business-hours or 24/7. Senior engineers, no scripts. Endpoint management Provisioning, patching, lifecycle across all devices. Proactive monitoring 24/7 alerts and remediation before users notice. Quarterly business reviews Roadmaps, budgets, capacity planning.

Cybersecurity

Endpoint detection & response Next-gen EDR across laptops, servers and mobiles, with rollback and isolation when something gets through. Email & phishing protection Advanced filtering for phishing, spoofing and malicious attachments, plus simulation and staff awareness training. Firewall management Configuration, monitoring and rule tuning on enterprise firewalls, with change control and documented policy. Identity & MFA Single sign-on, MFA, conditional access and identity threat detection across your directory. Security assessment Vulnerability scanning, penetration testing and posture reviews mapped to the Essential Eight. Dark-web monitoring Continuous monitoring for leaked credentials, exposed data and impersonation, with alerts the moment your domain appears. Managed detection & response A security operations team watching 24/7, triaging alerts and containing threats on your behalf, delivered on the platform that best fits your environment.

Cloud

Microsoft 365 management Mail, SharePoint, OneDrive and Teams, fully managed. Azure architecture Design, deployment and FinOps. AWS workloads Well-architected reviews and cost optimisation. Hybrid cloud Connect on-prem and cloud workloads securely. Cloud migration Lift-and-shift or refactor. Your call, our execution.

Managed Infrastructure

Managed wireless Enterprise Wi-Fi designed, monitored and tuned for coverage and capacity. Managed switching VLANs, QoS, firmware and config kept current across the fleet. Managed servers Windows, Linux, VMware and Hyper-V, patched and capacity-planned. Patch management OS, firmware and app patches on a tested, documented schedule. Hardware lifecycle Procurement, warranty, asset register and refresh planning.

Infrastructure design & install

Network design & install Switching, Wi-Fi, SD-WAN, segmentation. Servers & storage Enterprise compute, hyperconverged platforms and storage arrays. UPS & data-room Racks, protected power and environmental monitoring. Business internet Fibre, SD-WAN, redundant carriage. Telephony & Teams calling Unified comms and Teams calling, fully supported.

Hardware procurement

Switching & routing Access, core and edge switches, routers, SFPs and stacking kit. Servers & compute Rack, tower and blade compute, spec'd to workload, not to catalogue. Storage SAN, NAS, hyperconverged and backup targets, sized with headroom. Endpoint compute Laptops, desktops, tablets and thin clients, imaged and asset-tagged. Wireless Access points, controllers and licensing, with survey-backed counts. Components & spares Memory, drives, NICs, PSUs and optics, plus critical spares on the shelf. Peripherals & accessories Monitors, docks, headsets, UPS, print and conference-room hardware.

Backup & Resilience

Backup-as-a-service Immutable backups across physical, virtual and cloud. Disaster recovery plan RTO/RPO defined, documented, drilled. DR testing Annual or quarterly failover drills. Business continuity Plans beyond IT: people, process, premises.

Advisory

IT strategy & roadmap Multi-year plans aligned to business outcomes. Solution architecture End-to-end designs across cloud, network, security. Vendor selection & RFP Independent evaluations and negotiations. Compliance advisory Essential Eight, ISO 27001, industry frameworks. Fractional CTO Senior leadership on-demand.

How we price

No tiers. No surprises. No clock-watching.

Itemised quotes

Every line item is explained, so you know exactly what you're paying for and why.

Per-user or per-project

Managed services run per user, per month. Projects are fixed scope or T&M, your choice.

Rolling commitments

12-month managed terms with a 30-day notice clause. We would rather earn the renewal than lock you in.

Pick what you need. We'll quote the rest.

What are you looking for?